Returns and Refunds Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

The product was purchased in the last 30 days

The product isn’t used or damaged

Please contact us before you send the product via the contact form.

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from XOR Electronics.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us via the contact form.

General information

Beside the policy, don’t hesitate to contact us if they are any issues. We really try do our best and will at all times try to work things out.